The issue of using lists of email addresses generated by someone other than you continues to be a hot topic. I received an email this week asking for my opinion about using a list provided by the organizers of a trade show.   

Here was the question:

I have a large list of names/emails from a trade show that we attended. The list was given to all the vendors who partnered for the show. So it’s valid. There are many organizations on the list that registered multiple individuals under a single email address (probably an HR person). Does it violate CAN-SPAM to extrapolate the valid email addresses for the registrants on the list via the email pattern of the given email (i.e. first initial last name @org.com)? 

Here was my answer:

Unless the show attendees specifically gave organizers permission to be contacted by vendors, you do not have permission to send them anything through email. It is a common misunderstanding that addresses acquired through trade shows are fair game. Just because the show organizers share their list with you, it does not mean the participants said they could. And it certainly would be spam to then try and figure out other attendee names by following the pattern of the names you do have and send them email.

The bottom line remains simple — only the individual can give you permission, not a third party. Show organizers often want to dangle that list in front of vendors as an incentive to participate, but they rarely have the right to do so. Beware of such an offer, and ask yourself if it is worth it.

Follow-up

For the record, the person who sent me the question is a stand-up guy looking for ways to build business within the rules. He was checking back with the organizers to establish what level of permission they were given. A way around this situation would be to send individual emails to show attendees asking if they would like to receive email communications from you. If they say yes, it is all good. If they don’t respond, then you have your answer there as well.

Why can’t I send my email newsletter to anyone I want – like I can with direct-mail cards?

Like it or not, we in the legitimate email marketing business are forced by law to play by different rules. Again, it comes back to permission. As marketing icon Seth Godin says, almost all forms of traditional advertising and marketing are based on interrupting our daily lives with messages we didn’t ask for. Television, radio, newspapers and magazines - and even Web sites - are trying to get our attention away from what we came to get and attract us to what their advertisers want us to see and/or hear. Those forms of communication are important, but legitimate email marketing is different - and so are the laws.

We must get permission to deliver a message into an inbox, which opens the door to build real relationships - and the obvious benefits that result from earning and keeping our recipients’ trust.  Instead of a liability, think of it as an opportunity to reach your audience in a new and powerful way.

So, resist the temptation to buy or rent a list, we don’t need spam (or the fines that go along with getting caught) to be successful. We’re better than that.